HERE TO HELP

A little help,
when you need it.

Email [email protected] with your question, app version, and whether you use iOS or Android. Never send your device secret, access token, or financial history.

Moving to a new device?

On your old device, open More → Settings → User account and save your device secret securely. On the new device, enter it under Switch user to access the same account and records.

Lost your secret?

Natalyst has no email/password recovery. Without your saved secret, there is no supported account recovery path. A new installation without it creates a separate account.

Signing out or deleting?

Signing out removes local credentials and financial snapshots, but keeps your server records. Save your secret first. To remove your account, follow the account deletion instructions.